Frequently Asked Questions

Answers Before You Book

Everything patients most commonly ask us — if your question isn't here, our team is always happy to help.

For most patients, we recommend a checkup and professional cleaning every six months. This allows us to catch decay, gum disease, or wear early — before it becomes painful or expensive to treat. Patients with orthodontic treatment, gum disease, or ongoing procedures may be asked to visit more frequently.
Yes. Our children's dentistry service is designed specifically for young patients, with a friendly approach and age-appropriate explanations at every step. We recommend a child's first dental visit by age two, or within six months of their first tooth appearing.
A professional in-office whitening session typically takes 45–60 minutes and delivers visible results the same day. For patients who prefer a gradual approach, we also offer custom take-home whitening kits with instructions for use over one to two weeks.
Yes. We hold same-day slots for dental emergencies such as severe pain, swelling, or a knocked-out tooth. Call our emergency line as soon as the issue arises, and our team will guide you on immediate first aid while you're on your way to the clinic.
Yes, we understand treatments like implants, orthodontics, or full smile makeovers represent a significant investment. We offer flexible instalment plans for qualifying treatments — speak with our front desk team during your consultation to discuss options.
You can book directly through our online appointment form, call our clinic line, or send us a message on WhatsApp. We typically confirm appointment requests within one business hour during clinic hours.
Your first visit includes a full oral examination, a review of your dental history, and digital X-rays if needed. We'll walk you through any findings in plain language, answer your questions, and agree on a treatment plan together — there's no pressure to commit to anything on the spot.
We assess sensitivity during your consultation and adjust the treatment accordingly. Patients with sensitive teeth are often good candidates for a gentler gradual whitening approach using custom take-home trays.
We work with a number of Nigerian HMO providers. Bring your insurance details to your first visit or contact our front desk beforehand, and we'll confirm your coverage before treatment begins.
All instruments are sterilised using autoclave technology between every patient, and our clinical team follows strict infection-control protocols in line with international dental safety standards.

Still Have a Question?

Reach out directly — our team responds within one business hour during clinic hours.

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